TERMS OF ENGAGEMENT

  • Your therapist will send you detailed terms of engagement, a copy of the privacy policy and a commercial agreement before you begin to work together. If you have any questions then please do contact them before signing the agreement.

  • You will use the discovery call to have a broad discussion about the nature of the support you are looking for and which of the packages is most suitable for this. Your progress and the focus of the sessions will be reviewed on an ongoing basis by yourself and the therapist.

Clinic fees

  • Package one – Seed: £240

  • Package two – Shoot: £450

  • Package three – Sapling: £810

If at the end of your package you would like to continue your health journey, additional follow-up sessions are available:

  • Individual 30 minute session - £70

  • Bundle of three 30 minute sessions - £180

For details about these packages please click here

Payments

These can be made via a secure online payment system when you book your appointment using a debit/credit card – payments are taken in advance of appointments but payment plans are available for the Shoot and Sapling packages if required. Please see the FAQs for more details

Cancellation policy

I appreciate that life can be unpredictable and get in the way. So that I can offer my time to other clients, I ask that if you can’t make your appointment, you reschedule as soon as possible by phone or email no less than 24 hours before the session. A flat cancellation charge of £50 will be levied on any cancellations made after the 24 hour cut off.

If we are working together online (via Zoom, FaceTime, Skype etc) then it is your responsibility to have a working internet connection for our sessions. You will be charged a cancellation fee for scheduled sessions if your consultant is waiting for your call, but you are unable to connect online.

Thank you for your understanding.

Confidentiality

All information that you disclose in the pre-consultation forms or during your sessions is kept in the strictest confidence. There are however, some limits and exceptions to confidentiality, which your nutritional therapist will talk through with you.

If your therapist has serious concerns about your safety, or the safety of another person, normal confidentiality may be lifted. You will be asked to provide your GP’s contact details, as someone they may contact in these circumstances.

Please also see the privacy notice for a full data protection policy which details how the information held about you is used.

Scope of practice

Nutritional Therapy is the application of nutrition science in the promotion of health, peak performance and individual care. Nutritional therapy practitioners use a wide range of tools to assess and identify potential nutritional imbalances and understand how these may contribute to an individual's symptoms and health concerns. This approach allows them to work with individuals to address nutritional balance and help support the body towards maintaining health. Nutritional therapy is recognised as a complementary medicine and is relevant for individuals with chronic conditions, as well as those looking for support to enhance their health and wellbeing.

Practitioners consider each individual to be unique and recommend personalised nutrition and lifestyle programmes rather than a 'one size fits all' approach. Practitioners never recommend nutritional therapy as a replacement for medical advice and always refer any client with 'red flag' signs or symptoms to their medical professional. They will also frequently work alongside a medical professional and will communicate with other healthcare professionals involved in the client's care to explain any nutritional therapy programme that has been provided.

The Nutritional Therapist (NT) requests that the Client notes the following:

  • The degree of benefit obtainable from Nutritional Therapy may vary between clients with similar health problems and following a similar Nutritional Therapy programme.

  • Nutritional advice will be tailored to support health conditions and/or health concerns identified and agreed between both parties.

  • Nutritional therapists are not permitted to diagnose, or claim to treat, medical conditions.

  • Nutritional advice is not a substitute for professional medical advice and/or treatment.

  • Your Nutritional Therapist may recommend food supplements and/or functional testing as part of your Nutritional Therapy programme and may receive a commission on these products or services.

  • Standards of professional practice in Nutritional Therapy are governed by the CNHC Code of Conduct.

  • This document only covers the practice of Nutritional Therapy within this consultation, and your practitioner will make it clear if he or she intends to step outside this boundary.

The Client understands and agrees to the following:

  • I am responsible for contacting my GP about any health concerns.

  • If I am receiving treatment from my GP, or any other medical provider, I should tell him/her about any nutritional strategy provided by my nutritional therapist. This is necessary because of any possible reaction between medication and the nutritional programme.

  • It is important that I tell my nutritional therapist about any medical diagnosis, medication, herbal medicine, or food supplements, I am taking as this may affect the nutritional programme.

  • If I am unclear about the agreed nutritional therapy programme/food supplement doses/time period, I should contact my nutritional therapist promptly for clarification.

  • I understand that the advice is personal to me and may not be appropriate for others.

  • I must contact my nutritional therapist should I wish to continue any specified supplement programme for longer than the original agreed period, to avoid any potential adverse reactions.

  • Recording consultations using any form of electronic media is not allowed without the written permission of both me and my Nutritional Therapist.